Direct Art Deal

Seller FAQ

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Seller Top Questions



How much does it cost to join Direct Art Deal?
The annual fee is only ---. When a buyer pays through the Direct Art Deal ordering system, then a low 10% escrow/payment processing fee applies. This covers credit card transaction fees, escrow service, and related payment processing costs. There are no other fees.

Can I try Direct Art Deal for free?
Yes. You can try Direct Art Deal for free with a 14-day free trial.

How does selling work?
Direct Art Deal is an escrow service for the protection of both the buyer and seller, and saves time by handling the ordering process. When you receive an order through Direct Art Deal, you are provided the buyer's shipping address so you can calculate the shipping cost, then Direct Art Deal secures the total payment from the buyer and notifies you when you can ship the order to the buyer. When the buyer receives the order, the funds are released to you.

How do I get paid?
Funds are transferred to you directly into your bank account, or into your PayPal account, or by mailing you a check. You choose these options through your Commerce form after you have created your gallery.

What do I need to join?
You only need images of your art on your computer. To sell your art on Direct Art Deal, and to stay beyond the ---day free trial, you will need a credit card or  bank account.

Why is a credit card or bank account required to sell on Direct Art Deal?
Since Direct Art Deal is an escrow service and handles the transactions between buyer and seller, a credit card or bank account is required for security purposes to help prevent hoax, along with authenticate your identity.

Is it safe to give Direct Art Deal my credit card or  bank account?
Yes. Your Commerce form is securely protected using SSL encryption. The strong security of the Direct Art Deal system guarantee that your information is always completely secure. Also, Direct Art Deal has earned the trust of many thousands of seller's over many years, without a single case of hoax.

Can I pay the annual fee by mail, PayPal, international bank account, or some other payment method?
Sorry, for security purposes, a credit card or bank account is required to pay the annual fee. Payment by any other payment method is currently not an option. You can still use the ---day free trial without completing your Commerce form, however, your art will not be listed for sale.

How many items can I display on Direct Art Deal?
There is no limit. You can display as many of your art as u want.

What items can't I display on Direct Art Deal?
Do not post anything that is not art. Also, do not post stock photography or wedding, vacation, and personal photos. If it wouldn't be on display in an art gallery, don't display it on Direct Art Deal.

I don't live in the----------- country. Can I still join?
Yes. Direct Art Deal promotes artists around the world. You can view artists in your country by using Advanced Search to search by "Region".

I'm not an artist. Can I still join?
Yes. Direct Art Deal is open to artists, galleries, and collectors.

I didn't receive the confirmation email when I registered. What now?
To ensure you receive emails from Direct Art Deal, add "support@Direct Art" to your address book. Also, make sure your spam settings aren't blocking emails from Direct Art Deal. If all else fails, contact your email provider to ask what you need to do to receive emails from Direct Art You can also resend the registration email by registering again.

My images aren't uploading. What now?
Most likely your image is too large for your computer to upload. Resize your image to 700x700 pixels or less, preferably in JPEG format, then upload it.

How do I cancel?
You can cancel at anytime through the Cancel page.

I have other questions not shown here.
To view additional questions and answers, scroll to the top of this page, then click any Help category on the left-side of this page.



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